Help Scout

https://www.helpscout.com/pricing/

customer-support per-seat AI: add-on

Plans

Source: pricing-page · Verified May 4, 2026

Free

/monthly

per flat

up to 5 users

Standard

$25

/monthly

per per user

up to 25 users

Plus

$45

/monthly

per per user

up to 50 users

Pro

$75

/monthly

per per user

min 10 users, unlimited cap

Sources

pricing-page https://www.helpscout.com/pricing/ accessed May 3, 2026

Related Companies

Pricing analysis:

per seat ai add ons

Notes

Customer support helpdesk platform. Clean per-seat pricing with user caps per tier and a generous free plan.

Plans

Free ($0, up to 5 users) -- 1 inbox, 1 docs site, basic email/chat, 10 saved replies.

Standard ($25/user/mo, up to 25 users) -- 2 inboxes, knowledge bases, basic workflows, Instagram & Messenger.

Plus ($45/user/mo, up to 50 users) -- 5 inboxes, advanced workflows, WhatsApp, Salesforce/Jira/HubSpot integrations.

Pro ($75/user/mo, min 10 users) -- 10 inboxes, unlimited workflows, SSO/SAML, HIPAA compliance, dedicated support.

Notes

AI Answers chatbot priced at $0.75/resolution -- pure usage-based AI add-on (not bundled). 3-month free trial on AI. 16% annual discount. User caps per tier create natural upgrade triggers. Extra inboxes $10/mo, extra docs sites $20/mo.