Dialpad
communication per-seat
AI: add-on
Plans
Source: pricing-page · Verified May 3, 2026
Standard
$15
/monthly
per user
Pro
$25
/monthly
per user
Enterprise
Contact Sales
Sources
Insights
Computed from plan data, changelog events, and field coverage.
AI Investment
heavy
Based on AI features, packaging, and credit mechanics
Pricing Complexity
medium
Plan count, add-ons, usage dimensions, credit systems
Pricing Velocity
slow
Number of changelog events in last 12 months
Price Direction
stable
Direction of recent price changes from changelog
Field Fill Rate
88%
Percentage of schema fields populated
Changelog 2 events
plan added 2026-Q1
New AI Agent tab with conversation-credit pool — credits used only when AI delivers value
Before: No dedicated AI pricing
After: AI Agent tab with conversation-credit pool
pricing restructured May 5, 2026
Corrected model from credit-based to per-seat. Added Standard ($15/user/mo), Pro ($25/user/mo), Enterprise plans. Prices are visible.
Before: credit-based, no visible plans
After: per-seat: Standard $15, Pro $25, Enterprise custom
Related Companies
Same category (communication):
Pricing analysis:
Notes
Business communications platform. Sharpest example of the seat + credit hybrid: added a dedicated AI Agent tab where customers buy a conversation-credit pool, credits consumed only when the AI delivers value. Value-aligned metering.
Linked From
Pricing Models
Trends