Freshworks

Contact Sales Only
https://freshworks.com/pricing
collaboration

Plans

Growth
$19
/monthly
per agent
Pro
$55
/monthly
per agent
Enterprise
$89
/monthly
per agent

Credit Mechanics

Revenue Type
subscription

Insights

Entry Price
$19
Top Price
$89
Price Range
medium
AI Investment
heavy
Pricing Complexity
medium
Transparency
high
Pricing Velocity
slow
Price Direction
up
Monetization Maturity
medium
Field Fill Rate
100%

Changelog 2 events

price increased 2026-Q1

Freshdesk Growth $15->$19, Pro $49->$55, Enterprise $79->$89 (+13-27%)

Before: $15/$49/$79
After: $19/$55/$89
Source (report) →
price hidden May 3, 2026

Pricing page restructured to product-level pages; individual plan prices no longer visible on main pricing page

Before: Growth $19/agent, Pro $55/agent, Enterprise $89/agent visible
After: Prices hidden - users directed to individual product pricing pages (Freshdesk, Freshservice, Freshsales, etc.)
Source (pricing-page) →

Related Companies

Same model (per-seat):
zendesk servicenow intercom salesforce
Same category (collaboration):
slack notion asana monday
Competitors:
zendesk intercom servicenow

Linked From

Companies
Atera Intercom ServiceNow Zendesk
Pricing Models
Per-Seat Pricing
Trends
AI Bundling Trend