Chili Piper
sales hybrid
AI: credit-based
Plans
ChiliCal Standalone
$12
/monthly
per user
Routing & Scheduling
$15,000
/annual
Experiences
$42,000
/annual
Chili Data Platform
Contact Sales
Credit Mechanics
Revenue Type
hybrid Overage Type
soft cap overage Top-ups
Yes
Caps
Yes
Insights
Entry Price
$12
Top Price
$3500
Price Range
wide
AI Investment
moderate
Pricing Complexity
high
Transparency
moderate
Pricing Velocity
moderate
Price Direction
increasing
Monetization Maturity
high
Field Fill Rate
100%
Changelog 5 events
pricing restructured May 3, 2026
Routing & Scheduling plan changed from $1,250/month to $15,000/year (annual billing only)
Before: $1,250 monthly
After: $15,000 annual
pricing restructured May 3, 2026
Experiences plan changed from $3,500/month to $42,000/year (annual billing only)
Before: $3,500 monthly
After: $42,000 annual
plan added May 3, 2026
New Chili Data Platform plan added (coming soon, pricing TBD)
Before: not present
After: Chili Data Platform (pricing details coming soon)
pricing metric changed May 3, 2026
Pricing model shifted from pure per-seat to hybrid (annual base + per-seat add-ons)
Before: per-seat
After: hybrid (annual commitment + additional seats at $45-50/seat/month)
price hidden May 3, 2026
AI credits details now hidden (was previously included in plans)
Before: included or visible
After: Details coming soon
Related Companies
Same model (per-seat):
Same category (sales):
Competitors:
Pricing analysis: